Official Document
Yoktogel Privacy Policy — How We Protect Your Data
Your privacy matters to us. This document clearly explains what information we collect, how it is used, and the rights you have as a yoktogel user.
1. Information We Collect
When you use the yoktogel platform, we may collect the following categories of information for the purposes described in this policy:
Account Information
This includes your username, password (encrypted), email address, phone number, and any other profile information you provide during registration or account updates. This information is required to verify you as a legitimate user and for communication purposes.
Device and Browser Information
This includes device type, operating system, browser version, IP address, language settings, and other technical information automatically sent by your device when you access the platform. This information is used to ensure the platform functions correctly on your device.
Payment Information
When you make a deposit or withdrawal in MYR, we may record transaction details such as your chosen payment method, amount, and transaction timestamp. We do not directly store your full bank account number or payment card details — this data is handled by licensed third-party payment providers.
Platform Usage Data
We record in-platform activity such as games played, session duration, pages visited, and interactions with specific features. This data helps us understand how users engage with the platform and improve the overall experience.
2. How We Use Your Information
Yoktogel uses the information collected for the following purposes:
- Account management — verifies your identity, processes logins, and keeps your account secure
- Transaction Processing — process MYR deposits and withdrawals accurately and securely
- Customer Support — respond to enquiries and resolve issues reported by users
- Platform improvements — analyse usage patterns to improve features, performance, and the user interface
- Legal Compliance — meet applicable legal and regulatory requirements, including fraud prevention and anti-money laundering obligations
- Communications — send important notifications relating to your account, security, or platform changes
We do not use your data for any marketing purposes without your consent. If you prefer not to receive promotional communications, you can update your notification settings within your account.
3. Cookies and Tracking
The yoktogel platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly.
Types of Cookies Used
- Session cookies — stores your login information while you are actively using the platform, and is automatically deleted when you log out or close your browser
- Preference Cookies — stores your personal preferences such as your chosen language and display settings
- Analytics cookies — collect aggregated data on platform usage for internal improvement purposes
You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect platform functionality. We do not use third-party cookies for advertising purposes.
4. Data Storage and Security
Yoktogel implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.
The protective measures we have in place include:
- SSL encryption for all communications between your device and our servers
- Passwords are stored in hashed form and cannot be reversed to plain text
- Internal access controls that restrict employees from accessing user data without a legitimate business need
- Continuous monitoring of suspicious activity within the system
Your data is retained for as long as your account is active or as needed to fulfil the purposes stated in this policy. When data is no longer required, it will be deleted or anonymised in accordance with our internal procedures.
5. Sharing Information with Third Parties
Yoktogel does not sell, rent, or trade users' personal data to any third party for marketing or commercial purposes. However, there are certain circumstances under which information may be shared:
- Payment providers — transaction information required to process MYR deposits and withdrawals is shared with licensed payment providers and is subject to their own privacy policies
- Legal Compliance — we may share information when required by law, court order, or a valid request from a competent authority
- Service providers — companies that help operate the platform (such as hosting services) may access data necessary to perform their functions, subject to strict confidentiality agreements
All data sharing is done strictly on a need-to basis, with appropriate controls in place to protect your information.
6. User Rights, Policy Updates and How to Contact Us
Your Rights as a User
As a yoktogel user, you have the following rights regarding your personal data:
- Right to access — you have the right to request a copy of the personal data we hold about you
- Right to rectification — you may request corrections to inaccurate or incomplete data via your account settings or by contacting our support team
- Right to erasure — you may request account closure and deletion of associated data, subject to any applicable legal retention requirements
Changes to This Policy
Yoktogel reserves the right to update this privacy policy at any time. Users will be notified of material changes via in-platform notifications or email. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
How to Contact Us
If you have any questions about this privacy policy, how we handle your data, or would like to exercise any of your rights, please contact the yoktogel support team by email at [email protected]. For general enquiries, you may also refer to our FAQ page us.
Your Privacy Is Protected — Play with Peace of Mind
Your data is protected. Register a yoktogel account today or check our FAQ for more information about our platform.